learn more about
The Care Shop
Count on our team of skilled mechanics for all of your general automotive repairs. At The Care Shop, you'll never be treated like a number. We're a small business with a big heart.
Since 1996 The Care Shop has been helping individuals and local businesses with their automotive and light truck repair needs. Our mission is to provide un-matched personal service and high quality repairs with pricing options you can trust, and afford.
- We Care About You and Your Safety.
- We're Family Owned and Operated.
- We Provide Personal Customer Service.
- We're a AAA Approved Auto Repair Shop.
- We're Very Experienced Mechanics.
- We Offer a 3 Year - 36,000 Mile Warranty.
we do care
Hi, my name is Mark Johnson owner of The Care Shop. I began my professional career in automotive and truck repair in 1979 and while automotive technologies have changed quite dramatically one thing has always remained, and that is the importance of understanding the root cause of any problem and solving it with factory precision.
There is a lot of competition in the automotive repair industry and many shops focus on profits and unusual pricing tactics, I on the other hand focus on complete customer satisfaction and repairs that meet or exceed the original factory condition.
I invite you to give The Care Shop a try in helping you with your automotive and truck repair needs, and I believe that you'll see for yourself that The Care Shop really does care about you, your vehicle, and your safety.
family owned
Being family owned and operated allows us the flexibility to shape our business model around the needs of our customers rather than comply with a corporate structure that may have other motivations.
Additionally, we are not bound to quotas and neither are our technicians. We're not a commission based company. Our focus is on our customers and providing high quality repairs at a fair cost with options to fit any budget.
personal service
We're a husband and wife team in the office and we sense that we are offering a level of comfort for our customers that the chains simply cannot match nor care to. This in conjunction with our genuine desire to serve our customers and their specific needs sets us apart from the norm.
We invite you to visit The Care Shop and judge for yourself the difference that personal service and attention to your needs can make, and just like our other customers you may just find a new home for your vehicle repairs.
aaa approved
For more than 17 years we've been an AAA Approved Auto Repair Shop and each year AAA polls over 200 of our customers to see how we are doing. We're very proud to report that last year we earned a 100% satisfaction and recently AAA picked up another batch of our records for the 2018 survey and once again we scored 100%.
To maintain the status of a AAA Approved Auto Repair Shop the shop must at least produce a 90% rating, so we must have been able to achieve this or better in the past, but our goal is to consistently achieve 100% every year and the only way that we can do that is by providing a great service for our customers, and we are committed to doing just that.
very experienced
With over 40 years of experience in the fleet maintenance and automotive repair industry the time and money has already been spent and a great many locks have been opened saving you, our valued customer the expense of us just guessing. We simply won't do it, and don't have to.
The fact that many other local shops look to us to help them with some of the challenges they face should be testament to our capabilities and skill sets not to mention the high tech equipment, computer communication devices and tools we utilize should give you a great deal of confidence in allowing us to perform diagnostics and repairs on your vehicle.
3yr-36k Warranty
We strongly believe in what we do, and we also through years of experience and some trial and error believe in the parts that we install on your vehicle whether factory or in some cases aftermarket parts so much so that we offer a 3 year - 36,000 mile warranty on our repairs.
Of course there are some repairs and services that this is not the case such as what we would all consider normal wear items such as brake pads, oil services and alike, however for all other non-wear item repairs our 3 year - 36,000 mile warranty is standard unless otherwise noted.
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We provide factory minded service and repairs guaranteeing the highest quality and full satisfaction.
the care shop
team
Mark Johnson
Co-Owner - 39+ yrs exp
Experience and time have given me wisdom and compassion as I help individuals maintain their vehicles.
Rose Johnson
Co-Owner - 28+ yrs exp
Rose’s style of open heartedness and truly caring is key to great relationships and superior customer service.
Juan Favela
ASE Master Technician - 30+ yrs exp
With degrees in mechanical and electrical engineering and years of experience, I have confidence in my diagnosis and repairs.
Marshall Johnson
ASE Technician - 9+ yrs exp
With over 8 years of experience now, I still enjoy learning new and exciting diagnostic and mechanical skills every day.
Pedro Diaz
ASE Master Technician - 33+ yrs exp
Pride in workmanship and attention to detail are my main focus as I take on the challenges of repairing today's vehicles.
Eddie Herrera
ASE Technician - 11+ yrs exp
I enjoy all of the challenges this industry offers and strive to consistently perform accurate diagnoses and quality repairs.
Ian Bancher
Apprentice
Cody does a great job keeping the shop organized so we always have a clean shop to service our customer's vehicles.
what others say about
the care shop
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